Email CambodiaTransportGuide.com

A passenger boat passing buildings on Phnom Penh's riverfront.

Write to contact@cambodiatransportguide.com. The same address takes corrections, questions about a page and anything else about the site. Replies usually come within three days.

Send a correction from your trip

A driver riding a motorcycle tuk-tuk on a Siem Reap street.

If you have just made a journey and a page no longer matches it, include:

  • the page and the sentence that is wrong;
  • what you found instead: the new time, fare, office, station or pier;
  • the date you travelled;
  • a photo of the posted timetable or fare board, if you took one.

Your email is used only to reply and to check the correction; the privacy policy explains how it is kept.

Booking problems: who can actually help

Kampot's riverfront buildings and streets beside the river.
  • Booked through a link on this site: contact the booking site through the confirmation it sent you. It handles changes, cancellations and refunds.
  • Bought from the company, at a station or at a pier: contact the company. Refund and change rules are theirs and differ a lot: Royal Railway's online tickets cannot be changed or refunded, while Giant Ibis's can be changed once with 24 hours' notice.

Useful contacts

  • Royal Railway (trains): passenger lines +855 78 888 582 and +855 78 888 583, 06:00 to 20:00.
  • Giant Ibis (buses): hotline +855 96 999 3333, info@giantibis.com.
  • Cambodia e-visa (Ministry of Foreign Affairs): +855 23 224 973, info@evisa.gov.kh.
  • Angkor passes (Angkor Enterprise): +855 63 965 414, 05:30 to 17:00.
  • Siem Reap airport shuttle: +855 70 665 631, bookings@siemreapairportbus.com.

Before you write

Can you book or change a ticket for me?

No. The site sells no tickets. Contact the booking site that sent your confirmation, or the transport company you bought from.

How quickly do you reply?

Usually within three days. Corrections that change a page are checked with the operator or authority first.

Find a journey

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